Questions we are asked

Every product page has a size guide with bust, waist and hip measurements in inches. Measure a garment you already own rather than yourself where you can — it is more reliable. If you are between two sizes, take the larger: blouses are sent with margin at the seams so a tailor can take them in.

We photograph in daylight and do not correct the fabric colour. Screens do vary, so if an exact shade matters — matching a dupatta, or a wedding palette — message us and we will describe it honestly before you order.

Delivery is complimentary on orders above ₹2,999, and ₹149 otherwise. Most orders reach metros in four to six working days and the rest of India in six to nine. You will receive tracking as soon as the parcel is collected.

Yes, on most pincodes. You will see whether it is available for your address at checkout.

Yes — you have 7 days from delivery to request a return or exchange, from the order page in your account. The piece needs to be unworn with its tags intact.

Dry clean only for anything with embroidery, zari or sequins. Store folded in a cotton bag rather than plastic, away from direct light, and never spray perfume directly onto the fabric — it marks zari permanently.

Every review on this site is written by a customer who bought and received that specific piece — the system will not accept a review otherwise. That is what the verified badge means, and it is why some pieces have no reviews yet.

Sometimes, depending on the karigar's schedule. Message us with what you have in mind and roughly when you need it, and we will tell you honestly whether we can do it well in that time.

Sign in and open the order from your account, or use the track order page with your order number and email address. We also email you at each stage.